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Our Current Performance...

97.8 %
Positive Customer Feedback
8
Avg Call Answer Time (secs)
97.4 %
Tickets Resolved in SLA
84.2 %
Ticket First Time Fix

Latest News

Peter Mills - Operations Director

Interesting Times…

Well I think we can all agree that the last few weeks have been challenging in ways we couldn’t even have imagined at the start of 2020.  With rapidly changing …