Secure, proactive, and resilient IT that protects patient data, reduces risk, and keeps your teams and services running.

Proudly supporting organisations across London and the South East.

Private clinics · Care homes · Specialist practices · Regulated businesses

No internal IT team, or a stretched one already in place? Either way, we fit around what you’ve got. See how we work →

30+ years of experience

ISO 9001 and ISO 27001

Cyber Essentials

Dorking, Surrey

30+ years of experience

ISO 9001 and ISO 27001

Cyber Essentials

Dorking, Surrey

DOES THIS SOUND FAMILIAR?

If any of this sounds like your week, you are in the right place.

These are the things clinics, care providers and regulated businesses tell us before they get in touch.

Downtime affecting appointments or resident care

“Our booking system went down in the middle of clinic.”

Uncertainty over backup and recovery

“We have backups, but have we ever tested a restore?”

Microsoft 365 and access sprawl

“Leavers’ accounts are still live. Logins get shared.

Cyber and phishing risk

“We have had a near miss. What would have stopped it?”

CQC and compliance evidence pressure

“When someone asks for evidence, it is a scramble.”

Multi-site complexity and disconnected systems

“Every site does things a little differently.”

520 hours

That is what 20 staff lose in a year if each one waits just 30 minutes a week on slow or broken IT. About 13 working weeks, every year.

What we do, and how we’re different.

Here is how we fix the problems above: three principles, each backed by real services, not slogans on their own.

Strategic

Technology aligned to your business objectives

Technology decisions should support growth, improve efficiency and reduce risk. Through regular reviews, roadmap planning and strategic guidance, we help you make informed technology decisions that support where your organisation is heading.

  • Technology Roadmaps
  • vCTO & Technology Leadership

  • AI Readiness Planning

  • Microsoft Modern Workplace Strategy

See the full Strategic service list

Outcome

Technology becomes a business enabler, not simply an operational necessity.

Proactive

Preventing problems before they affect your business

Support should not start when something breaks. Our proactive approach continuously monitors, maintains and optimises your environment to minimise disruption and maximise productivity.

  • 24/7 Monitoring, including network hardware
  • Patch Management
  • Microsoft 365 Management
  • Preventative Maintenance

See the full Proactive service list

Outcome

Less downtime. Fewer surprises. Greater productivity.

Resilient

Building organisations that can withstand disruption

Cyber threats, compliance requirements, outages and operational risks continue to grow. We design, manage and continually improve technology environments that help businesses remain secure, compliant and operationally resilient.

  • Cyber Security
  • Backup & Disaster Recovery

  • Cyber Essentials

  • Compliance Support

See the full Resilient service list

Outcome

Greater confidence that your organisation can continue operating when challenges arise.

Explore our services

IT Support
Managed Cyber Security
AI Readiness
Hosted Telephony
Network Security
Network Infrastructure

PROOF

Trusted, experienced, and built for environments where IT matters.

Private hospitals, specialist clinics, professional practices and regulated businesses across London and the South East.

ISO 9001
ISO 27001
Cyber Essentials
Cyber Essentials Plus
30+ years
SBFI Group logo QS Quacquarelli Symonds logo The Harley Street Clinic London logo Queen Mary BioEnterprises logo Prusik Investment Management logo OPLM logo NPG logo LC Energy logo The Princess Grace Hospital - HCA Healthcare UK logo Cedars-Sinai logo Khiron Clinics logo Holiday Inn Express logo FMGH logo esure logo Elizabethan Security logo Crowne Plaza Hotels & Resorts logo Bond Private Investments logo Simon Owen-Johnstone - London Shoulder Surgeon logo KHI logo

“Everyone at enablesIT is extremely helpful, and the individuals we have day to day contact with, we build a relationship with, and I like the fact it is not faceless. We have created a really good working relationship and enablesIT are always willing and able to help, with an effective escalation process and good reliable support.”

Lynne Owen, Practice Manager, Foskett Marr Gadsby and Head LLP

“Our in-house team is small and we benefit from the knowledge and leadership enablesIT provide. They understand my priorities and my budget constraints and help me keep moving things forward, focusing on emerging areas of IT that will benefit the Gallery. Ultimately they are a valuable part of our team.”

Dimitri van Kakum, Head of Information Technology, National Portrait Gallery

Read our case studies → 

WHY ENABLESIT

Why organisations like yours choose us

There are plenty of IT providers who will keep things running. Here is what is different about working with us.

We understand your environment

Experienced in the systems, risk and resilience challenges healthcare organisations face, from clinical systems that cannot go down to the evidence an inspector expects to see.

Proactive, with accountability

24/7 monitoring, critical issues picked up in minutes (often before you notice them), and regular technical reviews that report in plain English.

Security and compliance built in

ISO 9001 and ISO 27001 certified, Cyber Essentials and Cyber Essentials Plus held, with security and backup part of every tier rather than an upsell.

Senior people who know your name

A senior team with decades of experience, led by the same managing director since 1996. You will always know who to call.

WHY ENABLESIT

What working with enablesIT feels like.

No jargon, no guesswork, and no disappearing after the contract is signed.

We start with what’s actually at risk

Not just servers and logins. Patient appointments, clinical records, and the trust people place in you the moment they book.

A plan you could defend to your board, or the CQC

Clear priorities in plain English, not a technical spec sheet, so you always have a straight answer when someone asks what you’re doing about risk.

Work fitted around patient care, not the other way round

Changes scheduled around clinic hours, with a straight answer on what’s happening and when. No silent downtime during appointments.

We stay on, past go-live

Regular reviews and a named contact who already knows your systems, not a different voice every time you call.

Our Guarantee

Two promises that put the risk on us, not you.

We’re asking you to trust us with something as important as your IT. Here’s what we’re willing to put on the line in return.

A switch you won’t feel

Moving IT provider shouldn’t mean disruption. Your first 90 days follow a structured, fully transparent onboarding. If unplanned downtime is ever caused by us, we waive our fees for the time it affected you.

Six months to know it’s right

No minimum term and no long notice period. If, in the first six months, you feel we’re not providing a great service, or simply that we’re not the right fit for your organisation, we’ll help you move to an alternative provider.

Before you ask

The questions we get asked most

Straight answers, so you do not have to pick up the phone to find out.

Private healthcare is our focus: private clinics, specialist and diagnostic clinics, nursing and residential care homes, and hospital-style providers. We also work with regulated professional services and finance businesses where security, compliance and continuity matter in the same way. If you are not sure whether we are the right fit, ask us.

Yes. We work in two ways. Fully managed, where we take ownership of day-to-day IT, security and compliance. Or co-managed, where we strengthen an internal team with specialist cyber security, Microsoft 365, backup, compliance and project support. Our How We Work page explains both.

Switching is structured, not a leap of faith. Your first 90 days follow a transparent onboarding plan, and if unplanned downtime is ever caused by us during that time, we waive our fees for the time it affected you. You also have six months to decide whether we are the right fit, with no minimum term and no long notice period.

A Cyber Maturity Score, a plain-English list of your top five risks, commentary on DSPT and CQC alignment, and a 30-day and a 90 to 180-day action plan. It is an independent review with no obligation to change provider.

Critical issues are picked up in minutes, and we often see the problem before you do because our monitoring runs 24/7. Our estimated resolution time for critical issues is around 4 hours, although we cannot promise a fix time because every issue is different.

We are ISO 9001 and ISO 27001 certified, and we hold both Cyber Essentials and Cyber Essentials Plus.

From our office in Dorking, Surrey, we support clients across London and the South East, including Surrey, Berkshire, Sussex, Kent, Hampshire, Buckinghamshire and Oxfordshire.

Pricing is a per-user fee plus a platform fee that grows with the size of your environment, in three tiers: Available, Secure and Productive. The estimator on our Pricing page gives you a ballpark figure in seconds.

Healthcare Cyber & Compliance Assessment

A low-risk way to understand your current position and the actions that will make the biggest difference. Plain-English risk summary, priority actions, clear next steps.