JOIN THE TEAM

Over the past 25 years we have built a powerful, end-to-end IT capability that provides everything from consultancy and project management, through a full range of public and private cloud offerings, to the installation of physical infrastructure.

We couldn’t have done any of it without our people.

Working at enablesIT provides diverse learning opportunities, an exciting challenge and the opportunity to make a real difference. We offer a range of roles and the flexibility to get involved in a wide range of high-profile projects.

We are looking for passionate, committed individuals to join our team. If you are willing to learn, willing to share and willing to challenge, we’d love to hear from you.

To learn more, email us with a copy of your CV at careers@enablesit.com  or check our current opportunities.

Current Vacancies

Cranleigh, Surrey

As a Senior Managed Services Engineer you will assume lead on IT projects for our managed services customers, including planning, documentation and undertaking implementations. Act as an escalation point for complex issues from other areas of the business and provide technical pre-sales capability to the sales teams.

Main tasks of job:  

  •  Demonstrate senior technical capability for the business working with other senior technical roles
  •  Provide technical consultancy for customers, from infrastructure deployments to desktop deployments
  •  Develop and maintain the appropriate product and services knowledge and learn about
    new products as requested, including passing relevant technical certifications and maintaining appropriate vendor qualifications as required
  •  Deploy solutions to our clients in line with the project requirements for budget and timescale
  • Ensure all deployments are signed off to client satisfaction, are fully and accurately documented and handed over to service desk 
  • Demonstrating strong commitment to service ethics and interacting with clients in a respectful, courteous and positive manner
  • Ensure the security of client and company data and systems in line with the company security policy 
  • Assist with technical content for marketing and promotional materials and events
  • Provide presales response to colleagues within SLA as required, recommending solutions, including benefits, outcomes, materials and costs to allow sales team to quote
  • Provide any supporting literature to propose solutions
  • Attend client meetings to support sales and assist with presentations
  • Assist with any technical teams escalations, including out of hours, as necessary, where escalations are complex, create resolution plan and take ownership of issue until effectively resolved 
  • Facilitate coaching and training sessions to improve technical knowledge of team
  • Demonstrate strong commitment to service ethics
  • Build strong customer relationships, especially with key customer stakeholders and sponsors
  • Always strive to provide exceptional customer experience
  • Part of Technical Product Board to identify solutions for inclusion in our Service Catalogue
  • Ensure all information is handled within
    company, ISO and legislative guidelines.

If this is the role for you please send your CV to careers@enablesit.com

case studies

Previous
Next