PRICING

A cost per person, plus a fee for the environment behind them, one that only grows once your setup genuinely does. Security and backup come as part of every tier, not a box you tick separately.

Three tiers, each building on the one before it. Prices cover standard support hours of 8am to 6pm, Monday to Friday, excluding bank holidays, with 24/7 support available where required. Try the calculator below for a sense of what your business would pay.

OUR TIERS

How much do you want IT actively working in your favour?

Every client starts on the same solid ground, real support, real security. From there, the tiers reflect how much active compliance work and forward planning your organisation actually needs.

WHERE EVERY CLIENT STARTS

Available

Fully managed IT support with a genuine security baseline. Everything a well-run business needs as standard.

£52 / user / month
plus a platform fee from £450/month, scaled to your size

Support — Proactive pillar, in full

  • Helpdesk during standard support hours, 8am to 6pm, Monday to Friday, excluding bank holidays, with 24/7 cover where required
  • 24/7 monitoring and preventative maintenance, so critical issues are picked up in minutes
  • 24/7 monitoring of your network hardware: firewalls, routers, switches and wireless access points, with alerts on critical issues
  • Patch and update management across every device

Security & backup — Resilient pillar, baseline only

  • Cyber Essentials-aligned security baseline
  • Endpoint protection across every device
  • Daily monitored backup

Platform & review — Strategic pillar, entry level

  • Microsoft 365 management and administration
  • Quarterly business review
This tier gives you all of Proactive, the baseline of Resilient, and an entry point into Strategic. Full Resilient depth is in Secure, full Strategic depth is in Productive.

REGULATED & HIGH-RISK SECTORS

Secure

Everything in Available, plus the enhanced posture regulated sectors need. Where every healthcare client starts.

£75 / user / month
plus a platform fee from £525/month, scaled to your size

Everything in Available, plus — Resilient pillar, in full

  • Enhanced endpoint detection and response (EDR)
  • Managed detection and response for Microsoft 365
  • Dark web monitoring

Network hardware

  • Remediation and preventative updating for your firewalls, routers and switches
  • Wireless access points stay monitored 24/7

Compliance

  • DSPT and CQC alignment support, kept current, not rebuilt each time
  • ISO 9001 and ISO 27001-aligned processes
  • Annual penetration testing

Response

  • Priority response for regulated or compliance-related incidents
  • Compliance evidence ready on demand, not assembled under pressure
This tier adds full Resilient pillar depth on top of Available. Strategic stays at entry level until Productive.

ADDS AI & AUTOMATION

Productive

Secure, plus Copilot adoption and automation engineered around the manual work actually costing you time.

£75 / user / month
plus a platform fee from £950/month, scaled to your size, and £19 a month for each person using Copilot

Everything in Secure, plus

  • Hands-on Copilot adoption support for each person using Copilot, at £19 a month a person
  • AI-driven workflow automation, targeted at real, identified manual work
  • A new high-friction process automated each quarter, not a one-off project

Strategic input — Strategic pillar, in full

  • Quarterly vCTO-style roadmap and priorities session
  • AI readiness planning and budget guidance
  • Annual review showing what changed, in hours saved and cost reduced
Copilot licences are bought separately from Microsoft, so they are not part of our price. Network hardware monitoring, remediation and updating are included, as in Secure. This is the only tier with full Strategic pillar access, the roadmapping, vCTO input and AI readiness planning that Available and Secure only touch on. Want even more board-level involvement than this? That’s the scoped Strategic Advisory conversation below.

Need deeper strategic or board-level input?

Some clients want more than a quarterly session, ongoing vCTO leadership, board reporting, vendor management, multi-year roadmap ownership. That’s a separate, scoped conversation, not one of the three tiers above.

Talk to us about Strategic Advisory →

Try it yourself

See roughly what this would cost your business

A ballpark figure based on the placeholder rates above. Not a quote.

STEP 1

Your managed IT service

This is the core of your bill. Everything below it is optional.

Choose your tier

The platform fee includes 24/7 monitoring of your network hardware: firewalls, routers, switches and wireless access points.

Managed service sub-total£2,075 / month
STEP 2 · OPTIONAL

Add anything else to the same invoice

Enter what applies and each sub-total updates as you go.

Microsoft 365 Business Premium

Email, Office apps and the security and device management sitting underneath them. Annual commitment is paid monthly and costs less; month by month lets you change seat numbers any time. Placeholder rates: £16.90 or £20.28 per seat.

Sub-total£0 / month

Cloud phone extensions

A business phone on a desk, laptop or mobile, using one number wherever your people are. £9.99 per extension per month on a 12-month term (placeholder). UK landline and mobile calls included, fair use to be confirmed.

Sub-total£0 / month

Business systems we look after for you

Your clinic or practice management system, care records, CRM or finance platform. We become your single point of contact with the supplier: liaison, user set-up and security checks. £75 per system per month (placeholder). Specialist or project work is scoped separately.

Sub-total£0 / month

Business broadband with automatic mobile failover

If the main line drops, a mobile connection takes over so appointments and care systems keep running. £80 per month (placeholder). Line installation and equipment are quoted separately.

Sub-total£0 / month
YOUR INDICATIVE MONTHLY BILL
£2,075 / month
Placeholder estimate, not a quote. Licences, phones and broadband are shown at placeholder rates.

Cost Comparison

See both figures side by side

Tell us roughly what an in-house hire would cost you, salary and all the things that sit around it, and we’ll show what the same money buys as a managed service instead.

Everyone who needs IT support and a secure, managed device.
UK median for a 2nd-line support engineer is broadly around this level.

HIRING ONE ENGINEER

Gross salary£35,000
Employer's NI (15%)£4,500
Workplace pension (3%)£863
Recruitment, spread over tenure£1,750
Training & certifications£1,500
Equipment & tooling£1,200
True annual cost£44,813

ENABLESIT · SECURE

Support, security & backup£10,800
Platform fee (annualised)£5,400
Total per year£16,200
£28,613 less than the true cost of one in-house hire, for a whole team's cover