Responsive Support for Everyday IT Changes
For IT changes that don’t justify a full project but still need to be done properly our Install Move,Add and Change (IMAC) service provides a structured, agile approach. EnablesIT delivers small works under agreed SLAs and commercial terms, giving your organisation the flexibility to maintain and adapt IT infrastructure without the burden of one-off procurement cycles without delay. It’s ideal for environments with ongoing change whether that’s adding equipment, adjusting network layout, or relocating users.
On-Demand Support for Network and Hardware Changes
We handle practical, day-to-day infrastructure changes quickly and efficiently under a transparent cost agreement. Our IMAC service covers a wide range of infrastructure changes across network cabling, wireless systems, comms rooms, and hardware installation.
Changes include:
- Hardware & Software: Rack installations, power and connectivity testing, software updates, and third-party device configuration.
- Wireless Services: Site surveys, predictive heatmapping, access point deployments, and full connectivity setup.
- Comms Rooms: Hardware mounting, UPS and environmental deployments, capacity planning, and layout upgrades.
- Network Cabling: Installation of Cat6A and Cat6, copper systems, plus multimode and singlemode fibre.
- Additional Services: Audits, decommissioning, and clear handover documentation.
Quality, back with accreditiations
All work is delivered under enablesIT’s ISO 9001 and 27001 accredited framework ensuring consistent quality, clear documentation, and secure handling of your infrastructure.
The service also covers technology refreshes, software rollouts, and configuration work that doesn’t require a full project team but still needs structure, consistency, and reliability.
EnablesIT’s approach to infrastructure support is good and allows us some flexibility – I enjoy the
interactions and after a recent supplier review have chosen enablesIT to continue as one of now only
three preferred suppliers. Going to tender for new areas of support can be time-consuming so the
high level of service and value for money provided by enablesIT also means that, when possible, we
can move straight to negotiation and, to date, I have been very happy with the outcome. IT Support
is an area where partnership is key and this is my experience and continuing expectation with
enablesIT – they understand my priorities and my budget constraints and help me to keep moving
things forward, focusing on emerging areas of IT that will benefit the Gallery. Our in-house team is
small and we benefit from the knowledge and leadership enablesIT provide – ultimately they are a
valuable part of our team.