Well I think we can all agree that the last few weeks have been challenging in ways we couldn’t even have imagined at the start of 2020. With rapidly changing circumstances and business environments, IT systems have come in to their own to enable us all to operate as normally as possible.
First things first, we hope that you, your families, friends and co-workers are all staying safe and taking all the precautions you can. Whilst our businesses are important, at Enables, our priority is the safety of our team and their families, both mentally and physically during these unprecedented times.
At EnablesIT we’ve had a comprehensive Business Continuity Plan in place, in alignment with our ISO 27001 accreditation. We initiated this on the 16th of March, with the complete closure of our offices and all staff moving to working from home.
We’re all staying in close touch with each other, with focus on video conferencing, as seeing each other face to face makes such a difference. We’ve got several activities to help us all, weekly team catchups where we talk about anything but work. A weekly gaming session for us to release any pent-up frustration. A variety of competitions, with a pending plan for a Friday night “pub” quiz!
We’ve also helped many clients change how they work in the same way. Some simply activating their Business Continuity Plan, others needing our assistance to setup remote working for the first time. Our team worked tirelessly to ensure disruption to our customers was minimised by these changes.
During the two weeks of the lock down starting, calls into our Service Desk tripled, we sold more laptops than we had in the previous three months, which itself was challenging as there was quickly a shortage across the industry which is only just returning to normal now.
In the meantime, we continue to support our customers with technologies that facilitate remote working. If any of these could help your business during right now, then please let us know.
- EnablesOffice – Partnering with Microsoft Office 365, providing Hosted Email, File Storage and Collaboration Software
- EnablesTalk – Our hosted telephony platform, licensed simply per user
- EnablesCloud – We can host your systems and servers in either a Public or Private Cloud
- EnablesInternet – Providing all types of Internet connection for offices or home, fully managed and monitored.
- EnablesProtect – Fully Managed Backup Services, ensuring protection of your data in uncertain times.